Last Updated: December 16, 2024
1. Introduction
At Best of Buddies Pet Care, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect information related to your use of our services for dog walking, pet sitting, and dog waste management.
2. Information We Collect
- Personal Information: We collect names, addresses, phone numbers, email addresses, pet details (like breed, age, health conditions), and payment information when necessary for processing services or transactions.
- Automatically Collected Information: Our website may use cookies or similar technologies to automatically collect information like your IP address, browser type, and pages you visit for analytics and to improve user experience.
3. How We Use Your Information
- To Provide Services: Scheduling pet visits, walks, and waste management.
- Billing and Payments: Processing payments and managing subscriptions or one-time services.
- Communication: Sending updates, confirmations, or important information about your service.
- Improving Our Service: Analyzing how our site and services are used to make improvements.
- Legal Compliance: To comply with any legal obligations or protect our rights or the rights of our clients.
4. Information Sharing
- Third-Party Service Providers: We may share data with third parties who assist us in delivering our services (e.g., payment processors, scheduling software). These providers are bound by confidentiality obligations.
- Legal Requirements: We may disclose your information if required by law or in response to legal process.
5. Data Security
We maintain physical, electronic, and procedural safeguards to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Cookies and Similar Technologies
We use cookies to enhance user experience on our site. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
7. Your Rights
- Access: You can request access to your personal data.
- Correction: You can request corrections if there's inaccurate data about you.
- Deletion: You may request deletion of your data, subject to legal obligations to retain it.
- Opt-out: You can opt-out of marketing communications at any time.
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we might have collected information from a child under 13, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]